Terms of service

Terms of Service – Soultum

These Terms of Service (“Terms”) govern your use of the Soultum website and services. By accessing or using our website, you agree to be bound by these Terms. Please read them carefully before using our services.

General Conditions

By using this website, you confirm that you are at least the age of majority in your jurisdiction, or that you are the age of majority and have given consent for any minor dependents to use this site.

Modifications to Terms

We reserve the right to update, change, or replace any part of these Terms at any time by posting updates on our website. Your continued use of the website after changes are posted constitutes acceptance of those changes.

Products and Services

Product Availability

All products are subject to availability. We reserve the right to limit quantities or discontinue any product or service without prior notice. Product descriptions and pricing may change at any time at our sole discretion.

Product Images and Colors

We strive to display product images and colors as accurately as possible. However, we cannot guarantee that your device’s display of any color will be accurate.

Orders and Billing

Order Acceptance

We reserve the right to refuse or cancel any order placed with us. We may limit or cancel quantities purchased per person, household, or order.

Billing Information

You agree to provide accurate, complete, and current purchase and account information for all orders. You agree to update your information promptly so we can complete transactions and contact you when necessary.

Payments

Payment Methods

Payments are processed securely through Razorpay, which supports multiple payment options including credit cards, debit cards, UPI, and net banking. Soultum does not store your payment details.

Returns and Refunds

Please refer to our Returns and Refunds Policy page for detailed information regarding returns, exchanges, and refunds.

Shipping

Shipping Policy

Shipping details, timelines, and charges are outlined in our Shipping Policy page.

International Shipping

International shipping is not available by default. If you require international delivery, please contact us before placing an order.

Privacy Policy

Your submission of personal information through our website is governed by our Privacy Policy. Please review it for more details on how we collect and use your data.

Prohibited Uses

You are prohibited from using the website or its content:

-For any unlawful purpose

-To solicit others to engage in unlawful activities

-To violate any applicable laws or regulations

-To infringe upon intellectual property rights

-To harass, abuse, insult, harm, defame, intimidate, or discriminate against others

-To submit false or misleading information

-To upload or transmit viruses, malware, or harmful code that may affect the website or related services

Disclaimer of Warranties & Limitation of Liability

We do not guarantee that your use of our service will be uninterrupted, secure, or error-free. You agree that your use of the service is at your own risk.

In no event shall Soultum, its owners, directors, employees, affiliates, agents, or service providers be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the website or products.

If you need any guidance or assistance, please feel free to contact us.

Mobile Number:
+91 91766 11150

Email Address:
support@soultum.in